Delivery & Returns
All shipments are fully tracked and tracking numbers will be provided for each order when an account is created. Please find rates below...
Royal Mail Tracked 24 (Next day delivery as standard on all UK orders placed before 1pm) - Free
DHL Express Europe – 1-2 working days - Price dependent on location & FREE SHIPPING on orders over €90.
DHL Express Rest of World – 2-3 working days - Price dependent on location & FREE SHIPPING on orders over $100.
Around the Christmas period, shipping times can take slightly longer due to the high volume of parcels Royal Mail & DHL have to process.
We do everything in our power to provide an excellent shopping experience for our customers and understand that on occasion you may wish to return unsuitable items. We offer a refund or exchange on any item purchased from Bellfield Clothing returned to us within 14 days of receipt in a suitable condition.
All items are processed individually and any refunds will be credited to your original payment method. Please be aware it may take up to 14 working days for your return to be processed and five working days for the funds to appear within your account. You will receive a confirmation email once your return has been processed.
Once received all items are inspected by our Returns Manager and must be returned with the barcode tags intact. Refunds or exchanges will not be offered on any product returned to us in an unsuitable condition. If you return goods claiming they are defective, we will examine the garments and notify you of your refund via e-mail within a reasonable period of time and refund the cost of shipping. We will process your garment refund as soon as possible.
Please note that the cost of returning an item is your responsibility (unless the garment is defective). We advise that you use an insured means of postage and keep any receipts/proof safe as we cannot accept responsibility for items that are lost on the way to us.
There are strictly no refunds on sale items, however we can offer an exchange for any item of the same value.
For items ordered between 15th December 2017- 22rd December 2017, we have extended our returns policy to 1 month.
This does not affect your statutory rights.
Bellfield Clothing Ltd,